Terms & Conditions

Last updated: 26 November 2025

1. Acceptance of Terms

By using www.gtmall.run.place (“Website”), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use this website.

2. Use of Website

You agree to use the website only for lawful purposes. You must not:

  • Attempt to access restricted areas of the site without authorization.
  • Upload harmful scripts, viruses or spam.
  • Use false information while placing orders.
3. Product Information

We make every effort to display the product details, images and prices accurately. However, errors may occur due to technical issues. In such cases, GT Mall reserves the right to cancel the order and issue a refund.

4. Orders & Payments

Your order is considered confirmed only after successful payment and receipt of email/SMS confirmation. GT Mall uses trusted payment gateways such as Razorpay or Cashfree for secure transactions.

5. Shipping & Delivery

Delivery timelines shown on the website are estimates. Actual delivery may vary based on the courier, location or operational delays. We always try our best to ensure timely delivery.

6. Returns & Refunds

Our return and refund policies are explained in detail on the Refund Policy page. Please review them before placing an order.

7. Account Responsibility

You are responsible for maintaining the confidentiality of your account and password. GT Mall is not liable for unauthorized access resulting from negligence on your part.

8. Limitation of Liability

GT Mall is not responsible for any indirect, incidental or consequential damages arising out of:

  • Use of the website
  • Delayed delivery
  • Product defects (manufacturer responsibility)
  • Payment gateway downtime
9. Policy Changes

GT Mall reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated date.

10. Contact Us

For any concerns regarding these Terms, please contact:

Email: ikeshavsuri@gmail.com

WhatsApp: +91-9241970722

GT Mall (Keshav Kumar – Founder & CEO)
House no-15, Kamathan (Ambaicharua)
Khagaria, Bihar – 848203, India